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Our Policies

Office Hours:

8:00 a.m. to 8:00 p.m.

Check In:

Between 2 p.m. – 8 p.m*.

Check Out:

By 10:00 a.m.

Our office closes at 8:00 p.m. If you will be arriving after 8 p.m. you must call us in advance for special check-in arrangements.

 

Deposit Required

A 1-night deposit is due at the time you make your reservation. Any remaining balance due must be paid in full at check-in with either cash or credit card. You must present a valid credit card at check-in, even if you intend to pay with cash.  All major credit cards are accepted.

Cancellations

Cancellations received at least 72 hours in advance of check-in, deposit will be refunded less a $30 processing fee. Cancellations received less than 72 hours in advance of scheduled check-in are not eligible for any refund. No refunds for early departure.

Light Housekeeping Only

Delton Oaks is a light-housekeeping resort.  This means that there is no daily housekeeping or maid service provided.  We provide garbage bags, dish soap, bathroom tissue, and bath soap.  Bed linens and bath towels are provided.  Please bring your own beach towels!  Resort guests may trade wet towels for clean ones daily, and clean sheets will be supplied upon request. Dumpsters are conveniently located for your use.

Our kitchen units are stocked with dishes, utensils, pots & pans, refrigerator, a coffee maker, microwave, and toaster. Traditional-style rooms have small refrigerators, microwaves, and coffee makers.

Upon check out, you are expected to leave your dishes washed and put away, and your garbage emptied when you leave.  If you do not, extra cleaning charges may be applied.

 

Pets

Pets are welcome in our Value Lodge units for an additional $25 per-pet, per-night charge.

Please note – our Lakeside Lodge and Lakeside Cabin are now designated as pet-free units only.  Pets are also not allowed on the beach or in the water. If you need a referral to a nearby kennel facility please call us in advance. A substantial ($250) cleaning fee plus retroactive per-pet charges will be applied if pets are found inside our Lakeside units.

We thoroughly clean each unit between guests.  All of our pet friendly rooms go through a rigorous examination after a pet has stayed. This includes extensive cleaning of the room and air using a commercial grade ozinator.

Click here for our full pet policy and agreement

Noise

Quiet hours begin at 10 PM. We ask if you are out later than that, that you are respectful of your neighbors.

Pool

Our heated outdoor pool is open for use daily by registered guests from 9 a.m. to 10 p.m. from Memorial Day to Labor Day.  Children ages 14 and under must be accompanied and monitored by an adult.  For your safety no glass bottles, dishes, or glassware are permitted in the pool area. Please bring your own beach and pool towels. Pets are not allowed in the pool area.

Smoking

Under current Wisconsin state law, all hotel rooms and facilities are non-smoking only.  Smoking in your room will result in a substantial ($250) cleaning fee to restore the room to a smoke-free condition. Smoking is permitted on the patio and balconies outside the rooms however you must keep your doors closed to prevent smoke from blowing back into the room. Areas designated for smoking are available outside the hotel.  Please properly dispose of your butts in the recepticles provided.